RingCentral

This page contains the setup guide and reference information for the RingCentral source

Prerequisites

Auth Token (which acts as bearer token), account id and extension id are mandate for this connector to work, Account token could be recieved by following (Bearer ref - https://developers.ringcentral.com/api-reference/authentication), and account_id and extension id could be seen at response to basic api call to an endpoint with ~ operator. Example- (https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/business-hours)

Setup guide

Step 1: Set up RingCentral connection

• Get your bearer token by following auth section (ref - https://developers.ringcentral.com/api-reference/authentication)
• Setup params (All params are required)
• Available params
  • auth_token: Recieved by following https://developers.ringcentral.com/api-reference/authentication
  • account_id: Could be seen at response to basic api call to an endpoint with ~ operator. \ \ Example- (https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/business-hours)
  • extension_id: Could be seen at response to basic api call to an endpoint with ~ operator. \ \ Example- (https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/business-hours)

Step 2: Set up the RingCentral connector in Airbyte

For Airbyte Cloud:

1. Log into your Airbyte Cloud account.
2. In the left navigation bar, click Sources. In the top-right corner, click +new source.
3. On the Set up the source page, enter the name for the RingCentral connector and select RingCentral from the Source type dropdown.
4. Enter your auth_token, account_id, extension_id.
5. Click Set up source.

For Airbyte OSS:

1. Navigate to the Airbyte Open Source dashboard.
2. Set the name for your source.
3. Enter your auth_token, account_id, extension_id.
4. Click Set up source.

Supported sync modes

The RingCentral source connector supports the following sync modes:

Feature	Supported?
Full Refresh Sync	Yes
Incremental Sync	No
Replicate Incremental Deletes	No
SSL connection	Yes
Namespaces	No

Supported Streams

• user_business_hours
• company_business_hours
• callblock_settings
• blocked_allowed_phonenumbers
• forwarding_numbers
• company_call_handling_rules
• user_call_records
• user_active_calls
• call_monitoring_groups
• call_queues
• call_record_settings
• greetings
• ivr_prompts
• fax_cover

API method example

GET https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/business-hours

Performance considerations

RingCentral API reference has v1 at present. The connector as default uses v1.

Changelog

Version	Date	Pull Request	Subject
0.1.0	2023-05-10	Init	Initial commit